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First General Eastern Ontario

Updated 2026-09-25 · 11,086 reviewed · 460 listed · Scored from 82 Google reviews · How we rank ›

4.2(82) 70 composite score See reviews on Google ✓ Google-verified
Commercial & Industrial DemolitionDemolition ContractorResidential DemolitionAsbestos & Hazmat Abatement

Google-verified82 Google reviews40+ years

First General Eastern Ontario
Location
Gloucester, Gloucester
Services
Commercial & Industrial Demolition, Demolition Contractor, Residential Demolition
Reviews
82
Ranking
#130 in Commercial & Industrial Demolition
Best for
homeowners managing water damage claims with insurance coverage.

Core details are sourced from this business's Google Business Profile (checked 2026-09-25). Website-sourced details were fetched 2026-09-25.

What recent reviews say

Most reviewers praise First General's project coordination, especially staff like Luis, Eric, Graham, and Roger who manage complex water damage and restoration jobs smoothly. Homes return to livable condition on time, often within weeks. However, two detailed 1-star accounts cite significant problems: delayed emergency response (70+ hours versus claimed 48), inflated billing for minimal work (over $1,900 for basic mitigation), misrepresented contractor availability, and poor follow-up after payment, with one project stretched to 1.5 months when promised 10 days.

Praised for
  • professional staff and coordination
  • fast response and timeline management
  • clear communication and transparency
  • quality workmanship
Watch-outs
  • delayed arrival and slow billing practices
  • inflated labour charges and bills
  • poor communication after contract signed
  • contractor disappears post-payment
professional-crewskilled-crewpunctualresponsive-quotesdelayed-projecthidden-feesoverpricedpoor-communication
Best for: homeowners managing water damage claims with insurance coverage.
Think twice if: Ask for detailed written estimates upfront; confirm staff availability and labour rates before signing. Two reviewers faced billing disputes and long delays despite initial promises.

Where this business shines

  • strong project coordination and trade scheduling
  • named coordinators (Luis, Eric, Graham, Roger) praised for professionalism
  • fast turnaround on complex water damage
  • insurance-company recommended

Worth knowing

  • Luis noted as coordinator who schedules trades in sequence
  • Eric and Graham recognized by name for attention to detail
  • Roger praised for communication during Canada Day flooding influx
  • Jamie cited as going above standard responsibilities
  • One reviewer waited 70+ hours for emergency response despite 48-hour claim
  • Another project stretched from 10-day estimate to 1.5 months with part-time crew

What reviews say by service

Residential Demolition
Basement demolition and rebuild praised as professional; slow timelines and billing disputes on one condo repair.
Commercial & Industrial Demolition
Limited direct evidence; no commercial-specific praise or complaint.
Asbestos & Hazmat Abatement
One reviewer noted mold control spray applied but claimed ineffective; limited evidence.

How it compares

  • Rated 4.2 against a 4.63 average across the 155 commercial & industrial demolition businesses listed here.
  • Has more Google reviews than 93% of the businesses in this directory.

What earned this score?

How We Rank
Star rating 53
Review volume 83
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
62
4
3
3
0
2
2
1
15

Common questions

How long does a typical water damage restoration take?
Most reviewers report 2-4 weeks for full remediation and rebuild. One project took 1.5 months due to crew availability; another (Canada Day flood) stayed on track through regular communication.
Will my insurance be accepted?
Yes; First General is insurance-company recommended and has handled multiple insurance claims. You may need to pay your deductible upfront.
What staff will I work with?
Reviewers name Luis, Eric, Graham, Roger, and Jamie. Initial assessment and coordination staff vary by project; ask for a named contact in your estimate.

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Last updated 2026-09-25