
YORK1
Most reviewers report serious safety concerns and billing problems that overshadow any operational strengths. One driver (Devin, Hamilton) earned praise, and experienced managers were noted, but aggressive driving, failure to bill credit cards on file, unexpected charges climbing into thousands, and ignored damage claims define the typical experience. Complaints centre on unsafe highway practices, reckless residential driving, aggressive collection tactics, and a collections department that charges twice for the same bill and freezes accounts over minor demurrage fees. A customer waiting four months for a damage response was then denied any responsibility despite explicit requests for protective measures.

