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GFL Environmental

Updated 2026-09-25 · 11,086 reviewed · 460 listed · Scored from 109 Google reviews · How we rank ›

3.5(109) 48 composite score See reviews on Google ✓ Google-verified
Commercial & Industrial DemolitionResidential DemolitionDemolition Contractor

Google-verified109 Google reviews

GFL Environmental
Location
North York
Services
Commercial & Industrial Demolition, Residential Demolition, Demolition Contractor
Reviews
109
Ranking
#150 in Commercial & Industrial Demolition

Core details are sourced from this business's Google Business Profile (checked 2026-09-25). Website-sourced details were fetched 2026-08-25.

What recent reviews say

GFL Environmental handles waste, recycling, and demolition services across North America, but recent reviews paint a starkly negative picture. Long-standing customers report soaring fees ($130+ per tonne plus fuel surcharges), unresponsive customer service, missed pickups despite multiple requests, and driver misconduct including traffic infractions, parking violations, and harassment. The single North York facility runs with operational constraints (one scale, frequent closures during listed hours) that leave customers frustrated.

Watch-outs
  • Poor customer service and non-responsive support
  • Very high fees and unexpected charges
  • Unprofessional and rude drivers
  • Missed pickups and unreliable service
  • Facility cleanliness and operational issues
poor-communicationoverpriceddelayed-projectno-show
Think twice if: Avoid if you need responsive customer service, expect transparent pricing, or require reliable pickup schedules. Facility wait times and missed collections are common complaints.

Worth knowing

  • Charge structure reported at $130+ per tonne for garbage plus additional fuel surcharges
  • One active scale at North York facility causes extended wait times
  • Facility has closed during advertised business hours with no notice
  • Missed recycling pickups despite customer requests via phone, email, and support tickets
  • Driver conduct incidents including traffic violations, sidewalk parking, and harassment complaints

What reviews say by service

Commercial & Industrial Demolition
Disposal fees reported as unreasonably high with unclear surcharge structure and unpredictable final bills
Residential Demolition
Recycling pickup service unreliable; customers report missed collections and unresponsive follow-up after failed service

How it compares

  • Rated 3.5 against a 4.63 average across the 155 commercial & industrial demolition businesses listed here.
  • Has more Google reviews than 95% of the businesses in this directory.

What earned this score?

How We Rank
Star rating 14
Review volume 89
Review recency 100
Review sentiment 17
Profile completeness 75
Verification 30

Rating breakdown

5
53
4
18
3
4
2
2
1
32

Common questions

What does a disposal trip cost?
Reviewers report $130+ per tonne for garbage, plus additional fuel charges that significantly increase the final bill. A 3-tonne load was quoted around $600. Exact pricing should be confirmed with the business before disposal.
Why do reviews mention long waits?
The North York facility operates with one active scale during peak hours, causing customers to wait extended periods in line for weighing and billing.
Is the recycling service reliable?
Recent reviews indicate missed pickups are common, and follow-up requests via phone, email, and support tickets often go unanswered for weeks.

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Last updated 2026-09-25